Privacy Policy

We may collect information you provide directly, such as your name, mobile number, email address, city, state, WhatsApp number, date of birth, PAN details when provided for receipt or compliance purposes, donation amount, donation purpose, notes, referral details, and account profile information.

We may also collect limited technical information such as session cookies, device or browser details, pages visited, and basic usage logs needed to keep the website secure and reliable.

We use donation and account information to process donations, generate receipts, maintain donor records, activate member dashboards, show donation history, support referral or membership features where enabled, respond to support requests, and communicate important updates about Shri Shivshakti Vidhyapeeth programs.

We may use aggregated, non-identifying information to understand website performance, campaign impact, and donor engagement.

Payments are processed through third-party payment providers such as Razorpay. We do not store full card, UPI, net banking, or wallet credentials on our own servers. Payment providers may collect and process payment information according to their own terms and privacy policies.

Transaction identifiers, payment status, donation amount, and receipt details may be stored so we can confirm payments and provide donor support.

If Google login or email OTP authentication is used, we may receive basic account information such as name, email address, profile image, and authentication status from Google or our email verification flow.

We use cookies and secure session tokens to keep you signed in, protect your account, remember preferences such as language or theme, and support the donation checkout flow.

We may contact you by email, phone, or WhatsApp for donation receipts, payment status, account notices, impact updates, support, and campaign communication. You can request that we limit non-essential communications by contacting us.

The website may use trusted service providers such as Supabase for database and backend services, Google OAuth for login, Razorpay for payment processing, and an email delivery service such as Resend for transactional email. These providers process information only as needed to support the website and related services.

Third-party services may be governed by their own privacy policies, security practices, and data retention rules.

We keep donor, transaction, receipt, and account records for as long as reasonably necessary for legal, accounting, compliance, security, support, and operational purposes. Some records may need to be retained even after an account update or deletion request.

You may request access, correction, or deletion of personal information where applicable. We may need to verify your identity before acting on a request, and some information may be retained where required for legal or compliance reasons.

To make a privacy request, contact Shri Shivshakti Vidhyapeeth using the contact details below.

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.